Biography

Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He is also Chairman of the Board of the Graduate School Alliance for Education in Coaching (GSAEC). 

Dr. Smith received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business.  He also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University. 

Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as the development and use of human and social capital in organizations through executive coaching.  He is co-author (with Richard Boyatzis and Ellen Van Oosten) of the book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (Harvard Business Review Press).

In addition to his work with numerous U.S. organizations, Melvin has worked with executives in Canada, Dubai, India, New Zealand, Scotland, and Trinidad.  He has also served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent over 15 years in a series of Sales/Marketing Management and Organization Development positions with a number of Fortune 500 companies, including IBM, Pepsi-Cola, and H.J. Heinz.

Coaching with Compassion for Lifelong Learning and Growth

Coaching.com Summit -  icons calendar reg 2021-06-14T17:00:00-04:00 2021-07-14T17:00:00-04:00 Monday, Jun 14th, 2021 5:00 pm EDT (45 min)
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Melvin Smith

  • Professor, PhD & Author on Organizational Behaviour
Biography
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Compassionate coaching leverages positive emotion to help individuals make sustained, desired change in their lives. Coaching for compliance, sees coaches attempt to help others change in desired ways, even if it’s not driven by a genuine internal desire to do so.

In this session, you’ll examine important distinctions between these approaches, the different neurophysiological effects triggered by each approach, plus you’ll explore 3 key implications for your coaching that can be applied to your practice.

  1. Helping others achieve sustained, desired change requires artfully managing the tension between the positive and negative emotions.
  2. Helping others change sustainably involves helping them toggle back and forth appropriately between the analytic and empathic neural networks.
  3. Helping others achieve sustained, desired change is greatly facilitated by encouraging them to anchor their change efforts in the context of a personal vision.

Coaching with Compassion: The Science of Heartfelt Change

Coaching.com Summit -  icons calendar reg 2022-01-27T17:00:00-05:00 2022-03-06T17:00:00-05:00 Thursday, Jan 27th, 2022 5:00 pm EST (90 min)
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Melvin Smith

  • Professor, PhD & Author on Organizational Behaviour
Biography
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When coaching with compassion, you leverage positive emotion to help clients make sustained desired changes. When you coach for compliance, you help others change in ways they feel they should, even if it’s not driven by a genuine internal desire to do so.

This session examines the growing body of neuroscientific research on coaches leveraging an understanding of emotional, hormonal, and neurophysiological processes to facilitate the learning and growth of their coaching clients.

  • Your clients are more likely to make sustained desired change when your coaching helps them experience more positive than negative emotion.
  • Coaching with compassion arouses positive emotions and triggers neurophysiological states that facilitate learning and change.
  • Coaching your clients through the five discoveries of the intentional change process is an effective way to help them make and sustain desired change.
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