Dr. Marcia Reynolds, a Master Certified Coach, has provided leadership coaching and training in 43 countries and is on the faculty for coaching schools in the US, Europe, and Asia. She speaks at live and online coaching and leadership conferences worldwide and has presented at Harvard Kennedy School and Cornell University.
Marcia was the 5th global president of the International Coach Federation and one of 20 coaches in the ICF’s Circle of Distinction for her contributions to the global coaching community. She is considered one of the world’s leading coaches and one of the top 5 coaches on the Global Gurus list.
Excerpts from Marcia’s books, including “Outsmart Your Brain,” “The Discomfort Zone,” “Wander Woman,” and her latest bestseller, “Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry,” have appeared in business and psychological publications worldwide.
She created the popular Coaching.com online program, Breakthrough Coaching, and will publish a companion book and certification program in the winter of 2024.
Marcia holds a doctorate in Organizational Psychology and two master’s degrees in Communications and Adult Learning. She continues her research, so her teaching and writing are constantly updated, relevant, and offer fresh ideas and practices.
Even if you start with an informal interchange, how you initially engage your clients sets the direction of the conversation. Within 10 minutes, you should have developed clarity on the session’s direction and a shared understanding of the significant statements and beliefs framing the issue. Learn the critical elements needed to start a session, including how to sort through multiple topics and shift resistance. A quick demonstration will showcase these concepts in action.
Let’s talk about what CONTRACTING really means when it comes to defining what a client desires to achieve by the end of the coaching session. It should not be an action, decision or emotion but what they will have once the action is taken, the decision is made, or the desired emotional state is achieved. How do you coach them to see what they want to create instead of what they have now? Let’s talk about difficulties and possibilities for this important coaching competency.
The focus of coaching is on partnering with clients, not leading them. This requires trust, spontaneity, and receiving what they offer without judgment. However, if you only do this, the session could go in circles. You must set a direction and keep the conversation on track to a useful completion. This may require uncomfortable (but necessary) direct questioning. Explore how to balance your energies to maintain structure and flow. Includes a demo and Q&A.
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