Biography

Erica Dhawan is the world’s leading authority on 21st-century Collaboration and Connectional Intelligence. She challenges audiences and organizations to innovate further and faster together. Her newest book, Digital Body Language, decodes the new signals and cues of effective collaboration and teamwork in a digital-first human workplace.

Erica Dhawan is the Founder & CEO of Cotential, a global organization that helps companies, leaders, and managers leverage 21st-century collaboration skills and behaviors to improve game-changing performance.

She is the co-author of the bestselling book, Get Big Things Done: The Power of Connectional Intelligence – which was named no.1 on What Corporate America is Reading. 

Dhawan was named “The Oprah of Management Ideas” by Thinkers50 and featured as one of the Top 20 Management Experts Around the World by GlobalGurus. She also hosts the award-winning podcast ‘Masters of Leadership.’

Erica speaks on global stages ranging from the World Economic Forum at Davos and TED to companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, SAP, and Cisco. Erica writes for Harvard Business Review, Forbes, FastCompany. She has degrees from Harvard University, MIT Sloan, and the Wharton School.

Digital Body Language

Coaching.com Summit -  icons calendar reg 2021-06-02T13:00:00-04:00 2021-07-02T13:00:00-04:00 Wednesday, Jun 2nd, 2021 1:00 pm EDT (45 min)
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Erica Dhawan

  • Named by Thinkers50 as “The Oprah of Management Ideas"
Biography
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Late email replies. Ambiguous text-messages. Video chats full of, “sorry, can you hear me?!” How did we lose our innate capacity to understand each other?

With most of our communication happening from behind a screen, traditional body language signals are no longer visible. Or are they?

Join Erica for cutting-edge research and engaging storytelling that decodes the new signals and cues that have replaced traditional body language across genders, generations, and culture.

  1. Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don’t intend to!)
  2. Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings
  3. Develop a collaboration strategy that fosters valuable relationships, both in-person and online

Win Sales and Boost Client Engagement in a Virtual World

Coaching.com Summit -  icons calendar reg 2021-10-07T21:00:00-04:00 2021-11-06T21:00:00-04:00 Thursday, Oct 7th, 2021 9:00 pm EDT (90 min)
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Erica Dhawan

  • Named by Thinkers50 as “The Oprah of Management Ideas"
Biography
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As we transition to a world where virtual sales, marketing and engagement is the norm rather than the exception, coaches are realizing that there is an intangible missing factor without in-person body language.
In this conversation, learn the 4 laws of Digital Body Language to enhance virtual marketing/selling tactics. Discover how to apply the trust equation in a virtual world and leave with an action plan to improve client experience – no matter the distance.

  • Understand the new signals of the “trust equation” in a virtual context and what cues you broadcast (even if you don’t intend to)
  • Gain new, research-based strategies to improve marketing tactics, incorporate powerful digital visual aids and generate client engagement
  • Make a great first and last video, phone and email impression and mobilize potential or existing clients to take action
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