Biography

Amy C. Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. Recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, she was ranked #1 in 2021, and received that organization’s Breakthrough Idea Award in 2019 and Talent Award in 2017. She studies teaming, psychological safety, and organizational learning, and has published over a hundred articles and case studies. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (Wiley, 2019), has been translated into 15 languages. Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked with founder Larry Wilson on transformational change in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and her book A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller (Birkauser Boston, 1987) clarifies Fuller’s mathematical contributions for a non-technical audience. Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design, all from Harvard University.

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Building Fearless Organizations by Asking Better Questions

Coaching.com Summit -  icons calendar reg 2022-05-31T09:00:00-04:00 2022-06-07T03:00:00-04:00 Tuesday, 31st May 2022 9:00 am EDT (45 min)
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Hal Gregersen

  • Senior Lecturer in Innovation and Leadership at MIT & Bestselling Author
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Amy Edmondson

  • No.1 Thinkers50 Global Management Thinker, 2021
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If your coaching practice invites others to strengthen psychological safety or master the art of inquiry, the good news is that you can create a mutually reinforcing cycle to accelerate both.

In this session, you’ll explore and experience how the Question Burst Method systematically sets the stage for building stronger psychological safety into teams, organizations, and communities. You’ll also discover the effectiveness of sharing challenges with others and asking questions in general.

  1. By sharing challenges with others and then asking fearless questions about those challenges in small groups, we can strengthen a prevailing sense of psychological safety across teams and organizations.
  2. By systematically using the Question Burst method when facing tough challenges, we can make progress on that challenge 85% of the time. And by using the Question Burst method systematically with others, we can build stronger psychological safety.
  3. If we work on either asking better questions or increasing psychological safety, we are bound to see gains on the other. But even better, by working on both goals simultaneously we can get mutual reinforcement that accelerates both to a better future.
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