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Exclusive Coaching Conflict Toolkit
Coaching Framework
Reframing Workplace Conflict:
An Interactional Coaching Framework
This tool helps coaches guide clients in reframing “difficult” workplace relationships by uncovering how interactional patterns create defensive behaviors. It introduces clients to the psychodynamics of conflict and helps them recognize defensive behaviors as protective mechanisms rather than fixed personality traits. Through this process, clients gain insight into the interactional cycles that fuel workplace tensions and develop practical strategies to reduce resistance, increase collaboration, and shift relational dynamics for better outcomes.
Client Reflection Tool
Breaking Defensive Cycles:
A Self-Reflection & Action Tool
This self-guided resource empowers your clients to recognize and interrupt unhelpful defensive patterns that may be holding them back in relationships and professional settings. With thoughtfully designed prompts and actionable steps, it helps clients build self-awareness, emotional agility, and accountability—laying the foundation for personal growth and improved communication.
These tools are inspired by Dr. Michelle Brody. They are informed by her work on psychodynamic dynamics and defensive patterns, as well as her book Own Your Armor: Revolutionary Change for Workplace Culture. Copyright © 2025 Coaching.com All rights reserved.
The Summit begins June 3rd. Submit your
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