Francesca Gino is an award-winning researcher and teacher, and a tenured professor at Harvard Business School. She is the best selling author of, most recently, Rebel Talent. She is a sought-after speaker, corporate trainer, coach and consultant. Her consulting and speaking clients include Bacardi, Akamai, Disney, Goldman Sachs, Google, Honeywell, Microsoft, Novartis, Ferrari, and the U.S. Air Force, Army, and Navy.
Francesca has been honored as one of the world’s Top 40 Business Professors under 40 and one of the world’s 50 most influential management thinkers. Her work has been featured on CNN and NPR, as well as in the Economist, Financial Times, New York Times, Newsweek, Scientific American, and Psychology Today.
In this session, we’ll discuss how to best embrace difficult conversations. Let’s face it: we are often not that effective when we talk to people, whether clients or colleagues, who have a different view on an issue or a different opinion of what we should be doing. We are also not that effective in delivering tough news. Here, we’ll discuss frameworks on how to engage in difficult conversations much more effectively.
In this session, we’ll discuss how to best work in diverse environments so that everyone has the opportunity to contribute and thrive. We’ll travel across the globe to meet leaders and employees who do this effectively, and together, we’ll reflect on what we all stand to learn from them.
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